faq

Welcome to our FAQ page!

Here you’ll find answers to some of the most common questions our visitors ask.

Explore below to find the information you need and get the most out of your experience with us.

If your question isn’t covered here, please feel free to contact us directly for further assistance.

TRY NOW FOR FREE

ReTell.media is a content generating platform designed to address the multiple needs of small bloggers, PR agencies or even of larger media companies, streamlining workflow and saving users' time and money at the same time. It can monitor news accurately and from recent, relevant sources, translate, rewrite articles, summarize or generate an article from scratch on a given topic.

As soon as you SIGN IN, you will be given pop-up instructions on how to work with ReTell.media and make it work best for you.
There is also a how-it-works section on our platform which will take you through all the steps needed, teaching you basic but useful actions like generating a collection or a digest.

Don't forget you can also install our special plugin feature that will prepare a set of articles to be directly published on your website.
You will get pop-up instructions on how to do that as well, once you access our Plugin option.
You have all instructions at hand, for any activity you mean to start.

Our platform is quick and easy and just waiting for you to give it a TRY!

We want you to feel free to try out our platform and experience all it can do. We heavily rely on your experience with our product to perfect it and make it best suit your needs. That is why, when you SIGN UP, we provide 1000 tokens for FREE which should be enough to find and rewrite 100 to 200 articles, depending on language and style, including generating images.

No, not for now. It is a pay-as-you-go system and if you run out of tokens, you can just buy more according to your needs. The 1000 FREE tokens we provide at SIGN UP should be enough to get you started and provide an estimate as to how many tokens you use up for your daily activities. After that you can purchase one of our special price packages or ask for a customized offer.

You can access the PRICING section of our website for more info.

Yes, using ReTell.media is safe. We prioritize your privacy and security by never sharing your data with third parties. We conduct regular security audits to ensure our platform is up to standards. Additionally, our WordPress plugin is designed to strictly operate only under your control—it will never publish content autonomously. We are committed to making ReTell.media a reliable and trustworthy choice for your content generation needs.

a.Does it generate content from reliable sources?

Yes, we take special pride in this aspect of our platform, working hard to ensure that the information used for content generation is credible and trustworthy. ReTell.media generates content specifically from Google News. This means the level of reliability you can expect is consistent with the standards of Google News, which aggregates news from a variety of reputable media outlets worldwide.

b. How recent are the articles provided?

The search for the articles provided by our platform gives the results of a Google News search for specific topics. Our focus on speed and relevancy in sourcing means you're always provided the latest information for your content needs. We take steps to constantly improve this aspect of our platform, making sure you receive up-to-date content, comparable to what leading news aggregation platforms offer.

Yes, but custom CMS integrations can be done for enterprise clients.

Even though the 1000 FREE TOKENS we provide go a long way and will fuel a lot of possibilities for monitoring and generation of content, you should be aware that rewrite and image generation are some of our most expensive actions in terms of tokens. If you want to rewrite articles individually, take special care to activate the rewrite option only for one specific article and not the whole Collection or Digest once it is generated.

Currently, the platform hosts 4 basic styles for rewriting: creative, technical, formal and playful, but we are working on releasing 10 more specific styles so as to address the different needs of our versatile users.

We are constantly working on expanding our language list. However, at the moment, we have the following languages available: English, French, German, Spanish, Italian, Portuguese, Russian, Bulgarian, Romanian, Indonesian.

Yes, definitely. This is a question that helps us understand a specific need in the user experience with ReTell.media and one we are happy to have already covered. Keep ‘em coming! 🙂

Contact us